Integrations
Stop typing the same thing into three tools.
Synas connects the channels and tools your business already depends on, with the data mapped and failures visible, so nobody copies information between them by hand.
What is integrations?
An integration connects the tools you already use so data moves between them on its own. You enter it once, and it appears wherever it is needed.
What problem does it solve?
Good tools that do not talk to each other, so people copy data between them.
- The same customer details are typed into more than one tool.
- Numbers in two systems disagree, and nobody knows which is right.
- A form or message never reaches the CRM.
- Calendars, inboxes, and pipelines drift out of step.
- A past connection broke and nobody noticed for weeks.
Who is it for?
Small and mid-sized businesses that use good tools which do not talk to each other, and lose time copying data between them.
You likely need it when
- The same information is typed into more than one system.
- You find out about a failed sync by accident.
- A new lead source needs to reach the CRM without manual steps.
What does it look like in practice?
Information is entered once and shows up everywhere it is needed. The numbers agree.
Before
A form submission is copied by hand into the CRM, then into a calendar.
After
The form creates the CRM record and the calendar hold. Failures are visible, not silent.
Illustrative example, not a client result
What does Synas build?
- 01
Form or message to CRM
Web forms and WhatsApp messages become CRM records automatically. - 02
Orders and payments to records
Order and payment details are written to the right record, with a person verifying anything uncertain. - 03
Calendar kept in step
Bookings and follow-ups stay in step with the pipeline. - 04
Mapped data
Fields are mapped on paper first, so each tool receives what it expects. - 05
Visible failures
When a connection fails, someone is told. It does not fail silently.
How a connection is built.
- 01
List
Every tool involved and the data each one holds.
- 02
Map
Which fields move, in which direction, and who owns each.
- 03
Connect
The connection is built and tested with real examples.
- 04
Watch
Failures are logged and reported to a named person.
- 05
Adjust
The mapping is updated as your tools change.
How much does integrations cost?
Builds start at $650 (Starter), $1,650 (Growth), and $3,650+ (Advanced). Every project starts with a $99 Workflow Audit, credited in full toward the build. Final scope and price are confirmed after the audit.
A connection for one lead source fits Starter. Several sources and channels fit Growth.
What do you receive?
- A written map of the tools and the data between them
- The working connections for the agreed scope
- Failure alerts to a named person
- Notes on what to connect next
What has Synas built like this?
No client work is published yet. These are Synas’s own systems, labeled by what they are.
- Public working demo
Lead-to-Sale CRM
A WhatsApp message is verified, recorded, and turned into a lead with a captured requirement. Runs as a demo with demo providers.
See how it works → - Public working demo
WhatsApp Commerce Automation
A WhatsApp message becomes an order, then a payment proof for a person to check, then a fulfillment queue. WhatsApp sending is simulated in the demo.
See how it works →
WhatsApp Commerce Automation
Public working demo- 01 INPUTWhatsApp messageInbound message reaches the webhook.
- 02 AUTOMATEDIntent and order extractionRule-based classification, optional OpenAI mode.
- 03 STATEOrder awaiting paymentOrder created as pending payment.
- 04 INPUTPayment screenshotAttached to the order with a confidence flag.
- 05 HUMANHuman verificationA person verifies or rejects the payment.
- 06 BRANCHRejectReason recorded on the payment and in the conversation; the order is not advanced.
- 07 BRANCHVerifyOrder moves to payment verified.
- 08 AUTOMATEDAddress collectionThe customer is asked for a delivery address.
- 09 AUTOMATEDFulfillment queueOrder is ready for fulfillment and queued.
- 10 OUTPUTStatus updatesFulfillment and order status are tracked.
How does an engagement run?
In six stages, each ending with something you can read or use. A written scope is agreed before any build starts.
- 01
Discover
A written map of how the work runs today.
- 02
Structure
A structured workflow: steps, owners, rules and the exceptions.
- 03
Design
The proposed system design, agreed before building.
- 04
Build
A working system for the agreed scope.
- 05
Connect
The system wired into your existing tools.
- 06
Improve
Adjustments and the next workflow, as the business changes.
Next step
Start with one workflow.
The Workflow Audit is a $99 fixed-price session on one workflow: where it stalls, what a system could own, and what should stay human. The full $99 is credited toward any build.